A website, social channel or customer-service experience that isn't designed thoughtfully can push potential customers to your competitors. To find out how to improve customer experience on your branded channels, you'll want to attend this webinar, organized by Comcast Business and Entrepreneur.
We'll outline simple things you can do to optimize these touchpoints and give your customers experiences that are personal, engaging, and consistent across every platform—experiences that will have the biggest ROI for your business.
Attend and learn:
Prioritizing the platform
Common website mistakes that almost every business makes when it comes to customer experience
Maximizing customer engagement through Facebook and Instagram
Best practices for creating consistent, compelling content that engages customers
Leveraging technology to personalize the customer experience
Jill Schiefelbein is an award-winning entrepreneur, author, and recovering academic. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill's business, The Dynamic Communicator®, helps organizations increase sales and create consumer advocates.